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EFQM Certified Model Foundation Course

Foundation Course is a pre-requisite for the EFQM Assessor Training

Goal

The goal of participating in this course is to understand how the EFQM Model and RADAR can benefit an organisation and help it overcome current and future challenges, to learn how the Model is structured and how its elements apply in practice, and to start applying RADAR both as a diagnostic tool (to identify strengths and areas for improvement) and as a performance improvement methodology. Participants also aim to be able to conduct a high-level self-assessment using the “Rapid Diagnostic”, understand the opportunities provided by EFQM data and insights, gain insight into alternative uses of the EFQM Model, and meet the prerequisite for progressing to EFQM’s certified Assessor/Practitioner training pathways.

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Key Features

  • Provides a broad and detailed understanding of the EFQM Model and RADAR.

  • Equips participants to conduct high-level health checks for their organisation, identifying key areas of opportunity and improvement.

  • Based on an internationally recognised framework with a 35-year history of fostering excellence in organisations across the globe.

  • Developed with insights from the challenges and successes of hundreds of organisations worldwide.

  • Focuses on sustainable performance improvement aligned with UN SDGs.Prepares participants for advanced EFQM certification pathways.

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Programme

Following the welcome and introduction, this course comprises of 9 modules:

1. Why we need a model to face & master complexity? Why the EFQM Model?

2. Introduction to the EFQM Model

3. Exploring the Model (part 1): Direction

4. Exploring the Model (part 2): Execution

5. Exploring the Model (part 3): Results

6. Discovering the RADAR logic

7. What is an EFQM Assessment and the benefits

8. What Data & Insights tell us

9. Next steps

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