The Trust Factor
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All of the cultural and behavioural characteristics come together under the single unifying concept of trust. Without trust the other key behaviours are unable to merge. Trust is both a result and an enabler of the other behaviours.
Trust is an emotion describing how people feel about someone’s ability to be honest, authentic and genuine towards them and others.
Employee Engagement
The secret ingredient
A good organizational culture results in a high employee engagement. People with higher levels of engagement have confidence in their ability to overcome obstacles and problems they encounter (Self-Belief); believe they will experience good outcomes in their life (Optimism); have clear goals they are committed to achieving (Purposeful Direction); enjoy challenging experiences and see these situations as opportunities to learn and develop (Challenge Orientation); are willing to ask others for support and have people they can go to (Support Seeking).
